Good questions

A few things you might be wondering.

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Is it really a backpack?

Yes. It’s a plush dog-shaped bag with shoulder straps. The pups in our product photos are bags, not real animals.

Which breeds can I choose?

Choose Schnauzer, Westie or Husky. On the product page, use the breed selectors in your chosen pack to see the matching photos.

Can I mix breeds in my order?

Yes. Select a two- or three-backpack pack on the product page, then choose a breed for each backpack before adding the pack to your bag.

Where can I find delivery information?

Standard shipping is free to the UK and US. Read our shipping information. If you need your bag by a particular date, contact us before ordering.

What if I change my mind?

You have 30 days from delivery to request a return. Two-backpack packs include a 60-day return window, and three-backpack packs include 90 days. A 90-day upgrade is also available with a single backpack. Read the return conditions. Your statutory rights are unaffected.