Terms of service

About Pupmigo

This store is operated under the Pupmigo trading name. Contact: greyfoxcommerce@fastmail.com. Business contact address: 202 Kings Road, Reading RG1 4NN, United Kingdom. Our online store is hosted by Shopify.

Products and orders

Our products are plush dog-shaped bags. Choose the breed carefully before checking out. Only the items described in your order are included; clothing, props and styling accessories in lifestyle photos are not included. Screen settings and lighting can affect how colors appear.

Prices and currency are displayed on the storefront. Applicable delivery charges and taxes are displayed at checkout before payment. An order confirmation acknowledges receipt of your order. If an item is unavailable or a material pricing error occurs, we will contact you and offer an appropriate correction or refund rather than substitute an item without your agreement.

Delivery, cancellations and returns

Our shipping and returns policies form part of these terms. Please read them before ordering. They do not limit your statutory consumer rights.

Offers and bundles

Any bundle offer applies only to the products, quantities and benefits stated at the time of purchase. Your checkout shows the final price. Optional extras require your selection. Any returns from a bundle are handled according to the amount actually paid and applicable consumer law; no undisclosed penalty applies.

Using the website

Use this website lawfully. Do not attempt to disrupt its operation, submit fraudulent orders or misuse another person’s information. Our privacy policy explains how personal information is handled.

Liability and your rights

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, or death or personal injury caused by negligence. Nothing removes mandatory rights that apply to you as a consumer.

Changes and contact

The terms in effect when you place an order govern that order. We may update these terms for future orders. For questions or complaints, email greyfoxcommerce@fastmail.com.